2. Eligibility

Participation in the ROCKSTAR VIP Club is open to all residents of Fort McMurray and municipalities within the radio broadcast signal area who are 18 years of age or older except employees of Rogers, its parent and affiliate companies; its representatives and agents, the Contest suppliers, any persons residing in their respective households [1] and any immediate family members [2]. The Contest is subject to all applicable federal, provincial and municipal laws and regulations.

[1] Household is defined as a separate, self-contained residence which has a unique municipal address. Proof may be required to be provided to ensure compliance with this rule. Rogers in its sole discretion will determine whether a household meets this condition. 

[2] Immediate family members are defined as parent(s) (including step parents), spouse (including common law and same sex), spouse of the father or mother (including common law and same sex), father-in-law (including common law and same sex), mother-in-law (including common law and same sex), brother (including step brother and brother-in-law), sister (including step sister and sister-in-law), children (including adopted and stepchildren) and grandparents. 

1. Participation is expressly limited to one account per person. Rock Star Points are non-transferable and may not be earned in advance. All duplicate accounts or suspected duplicate accounts are subject to cancellation without notification by Rock 97.9. Email addresses may not be shared between players; therefore, each account needs to have a unique, valid email address associated with it.
2. Accounts which have an excessive number of rejected emails may be automatically locked, preventing the player from accessing the Rock 97.9 Rock Star VIP Club until they contact Rock 97.9 Rock Star VIP Club Tech Support and provide an alternate email address. Repeated problems with email delivery to a player may result in permanent suspension of the member's account.
3. Members are not authorized to access any other members' accounts, including entering codes or redeeming Rock 97.9 Rock Star VIP Club Rock Star Points for prizes or awards, even if the other member is a family member. Members need to enter codes and play the various Rock 97.9 Rock Star VIP Club games and surveys themselves to legally accumulate Rock Star Points.
4. No machines, scripts or automated services may be used to access any part of the Rock 97.9 Rock Star VIP Club website, accumulate any Rock Star Points, bid on prizes and awards, or in any other way participate in this program. Over usage of Rock 97.9 Rock Star VIP Club system resources is not permitted, and is grounds for account suspension or termination at the sole discretion of Rock 97.9.
5. Rock 97.9 is NOT responsible for members missing out on Rock Star Points due to, but not limited to, the following: forgotten username and/or password; problems, updates or maintenance which affects Rock 97.9 Rock Star VIP Club at a particular time; Internet, browser, server, or computer problems in general; lost codes or coupons; forgotten, incorrectly entered or misspelled codes, etc.
6. Any Rock Star Points redemption suspected to be an inauthentic copy, or which is made in such a fashion as to not deduct the appropriate Rock Star Points amounts, may be disqualified (not accepted), at the sole discretion of Rock 97.9.
7. The authorized account holder or member is defined as the natural person who is assigned to the email address by an Internet access provider, online service provider, or other organization that is responsible by assigning email addresses or the domain associated with the submitted email address.
8. Rock 97.9 reserves the right to disqualify any member from receiving a cash or prize award where Rock 97.9, at its sole discretion, determines that the member has violated any of these rules, made any misrepresentation in connection with this program, or used any unintended/unannounced means to accumulate or redeem Rock 97.9 Rock Star VIP Club Rock Star Points.
9. Sharing of All Access Password, Bonus Codes, or other Rock 97.9 Rock Star VIP Club Rock Star Points earning among members is expressly prohibited. Violations will result in the termination of all violating account(s) and/or forfeiture of all accumulated Rock Star Points.
10. Rock 97.9 reserves the right to use any listener feedback in any way they choose.

3. Prize Awards

Each item on the Rock Shop or Rock Raffles, pages will be assigned a Rock Star Point value. Members may redeem accumulated Rock 97.9 Rock Star VIP Club Rock Star Points for free prizes and awards.

1. All prizes must be picked up at the office of Rock 97.9 located at 9912 Franklin Avenue, Fort McMurray, AB T9H 2K5 unless otherwise specified upon Rock Star Point redemption.
2. Station hours are 8:30am to 4:30pm, Monday through Friday (except holidays). When picking up your prize, you must provide a photo ID. In the case you are not able to pick up your prize you must send a letter of release with the designated person with a copy of your ID. Prizes must be picked-up within 30 business days of purchase - unless otherwise specified. Prizes not picked up within 30 business days from the date of purchase will be forfeited and Rock Star Points will not be refunded.
3. Mailing options are at the sole discretion of Rock 97.9 and will only be considered in extreme circumstances, or will be based on the prize size, weight, timeliness, and value. Member is always responsible to keep his/her Rock 97.9 Rock Star VIP Club account up-to-date with current information. If Rock 97.9 deems that an individual has extreme circumstances and a prize is mailed out, Rock 97.9 is not responsible if it is lost, stolen, misdirected, or damaged. The prize will not be replaced with future prizes nor will Rock Star Points be refunded.
4. Prize winners are responsible for any and all expenses associated with their travel to and from Rock 97.9 offices or other any location(s) associated with claiming a prize or award.
5. Rock 97.9 Rock Star VIP Club Rock Star Points will not be credited or refunded for any reward, item or certificate which a Member claims but does not subsequently use.
6. Member agrees to provide only true and accurate information to the Rock 97.9 Rock Star VIP Club at all times. In conjunction with claiming any item associated with the Rock 97.9 Rock Star VIP Club or spending any Rock Star Points for items, Member agrees to verify that all information in their Rock 97.9 Rock Star VIP Club account profile is up-to-date and accurate by providing a valid driver's license or state photo ID that substantially matches the information in their profile.
7. Rock 97.9 Rock Star VIP Club Award items are not transferable. Awards may not be substituted for cash or any other items or merchandise.
8. All Award claims are subject to verification by Rock 97.9 management. All decisions made by Rock 97.9 management are final.
9. Prizes and awards will be awarded and distributed at the discretion of Rock 97.9.

4. How to Redeem Rock Star Points / Entries to Receive Prizes

A validated Rock 97.9 Rock Star VIP Club Member redeems Rock 97.9 Rock Star VIP Club Rock Star Points by clicking on the "Submit" button for Rock Shop or for Rock Raffle entries on the Rock 97.9 Rock Star VIP Club website. In the event that another member is already in the process of redeeming that particular prize/item, the member who "first" clicked on "Submit" will receive the item/prize.

In order to receive a prize or reward, winning members must contact Rock 97.9 in accordance with instructions provided as part of this program, or provided online in connection with a specific offering, AND comply with the instructions provided by Rock 97.9 personnel for verification and deduction of Rock Star Points balances.

Failure to comply with the instructions may result in disqualification, at the sole discretion of Rock 97.9. Any member that has a "winning" bid, and then fails to demonstrate they have the needed Rock Star Points in their account following an audit, will not be entitled to receive the award or prize and, at the discretion of Rock 97.9, will have their Rock Star Points balance forfeited.

Member Rock Star Points totals are subject to adjustment, and member accounts are subject to suspension or cancellation, by Rock 97.9 for any activity which is in violation of any rules, or which is not in compliance with the intent of the program. Rock 97.9 shall be the sole determiner in cases of suspected abuse or violation of Rock 97.9 Rock Star VIP Club rules, and any decision it makes relating to adjustment of Rock Star Points or termination of membership shall be final and binding. Members will be notified of any such adjustments through a posting in the history log (viewable in the Transactions section of My Account in the Rock 97.9 Rock Star VIP Club) or through an email sent to the email address in the member's account profile. Should the member disagree with any Rock Star Points adjustment or account suspension, the sole remedy will be withdrawal from the program.

Rock 97.9 makes no representations whatsoever regarding the value, if any, of Rock Star Points earned as a result of participation. Rock 97.9 is under no obligation to provide members with any particular number of Rock Star Points earning opportunities or rewards.

5. Conditions

By becoming a member of The ROCKSTAR VIP Club, each member consents to the use of his/her entry, name, city of residence and/or photograph in any publicity carried out by COUNTRY 93.3 and/or its advertising agencies, without further compensation and consent to their photograph being taken for such use, without further compensation.

1. Members may be required to sign a liability release prior to acceptance of an item. Pursuant to the liability release, Member will agree to hold M2O Media, Rock 97.9, affiliated companies and the officers, shareholders, directors, employees, agents and representatives of each of them harmless against any and all claims or liability arising directly or indirectly from the prize or participation in Rock 97.9 Rock Star VIP Club.
2. Rock 97.9, in it sole discretion, reserves the right to disqualify any person tampering with the entry process, the operation of the Rock 97.9 websites, or who is otherwise in violation of the rules. It further reserves the right to cancel, terminate or modify Rock 97.9 Rock Star VIP Club if it is not capable of completion as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.
3. Rock 97.9 reserves the right to make changes in the rules of Rock 97.9 Rock Star VIP Club. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of the Rock 97.9 Rock Star VIP Club website(s) following any modifications to the rules will be conclusively deemed acceptance of any changes.
4. Rock 97.9 reserves the right to substitute an item of equivalent or greater value should an original item awarded to or purchased by a player become unavailable. Rock Star Point values associated with any award can be changed or modified at any time. All Awards offered will show quantity available and will be redeemed on a first-come, first-served basis. Rock 97.9 reserves the right to limit the quantity a member can buy of any specific Award.
5. Rock 97.9 reserves the right to disqualify any member from receiving a cash or prize award, where Rock 97.9, at its sole discretion, determines that the player has misrepresented or used unintended / unannounced means to accumulate Rock Star Points or purchase prizes.
6. Members may be asked to supply personal information. This information will not be sold to outsiders, but the aggregate information (without identifying players as individuals) will be used for marketing purposes by Rock 97.9 and its affiliates.
7. Rock 97.9 reserves the right to discontinue, suspend or modify this Program at any time, including the termination of all opportunities to use or otherwise redeem accumulated Rock 97.9 Rock Star VIP Club Rock Star Points. From time to time Rock 97.9 may decrease or zero out the Rock Star Points in all Rock 97.9 Rock Star VIP Club accounts. At those times all accounts will either start at zero Rock Star Points or be decreased by an amount or percentage to be determined by Rock 97.9 and all unused Rock Star Points will no longer be valid. Members will be notified if and when the Rock Star Points deduction will take place.
8. No purchase is necessary. Rock 97.9 Rock Star VIP Club is void where prohibited.
9. Failure to comply with the Rock 97.9 Rock Star VIP Club rules may result in a player's disqualification at the sole discretion of Rock 97.9.
10. A written copy of the Rock 97.9 Rock Star VIP Club rules is available during regular business hours at the Rock 97.9 offices or by sending a self-address stamped envelope to:

Rock 97.9 Rock Star VIP Club
9912 Franklin Avenue, Fort McMurray, AB T9H 2K5