To participate in the Y101 Country Club program visit http://www.y101.fm/ and sign up as a Y101 Country Club member. Limit one user account per person. Once signed up as Y101 Country Club member you can earn Points by visiting the Y101 website, logging in to Y101 Country Club and doing any of the following:

To become and remain a registered Y101 Country Club member, you must have Internet access and a valid email account. Y101 is not responsible for a member's inability to: connect to the Internet, login to the Y101 Country Club website, gain access to their Y101 Country Club account or participate in any activity associated with this program, service outages or delays, computer difficulties or other technological glitches. Y101 Country Club membership is free and no purchase is necessary.

2. Eligibility

Participation in Y101 Country Club contesting is open to all Canadian residents of Ottawa/Gatineau and counties within the terrestrial radio broadcast signal area (must be able to tune in Y101.1 FM on a standard FM radio) who are 18 years of age or older. Those specifically not eligible are full or part-time employees of Y101 or Rogers Broadcasting Ltd. (including former employees and their next of kin), other Ottawa radio station employees and their immediate families, M2O Media, and sponsors featured in the Program.

1. Participation is expressly limited to one account per person. Points are non-transferable and may not be earned in advance. All duplicate accounts or suspected duplicate accounts are subject to cancellation without notification by Y101. Email addresses may not be shared between players; therefore, each account needs to have a unique, valid email address associated with it.
2. Accounts which have an excessive number of rejected emails may be automatically locked, preventing the player from accessing the Y101 Country Club until they contact Y101 Country Club Tech Support and provide an alternate email address. Repeated problems with email delivery to a player may result in permanent suspension of the member's account.
3. Members are not authorized to access any other members' accounts, including entering codes or redeeming Y101 Country Club Points for prizes or awards, even if the other member is a family member. Members need to enter codes and play the various Y101 Country Club games and surveys themselves to legally accumulate Points.
4. No machines, scripts or automated services may be used to access any part of the Y101 Country Club website, accumulate any Points, bid on prizes and awards, or in any other way participate in this program. Over usage of Y101 Country Club system resources is not permitted, and is grounds for account suspension or termination at the sole discretion of Y101.
5. Y101 is NOT responsible for members missing out on Points due to, but not limited to, the following: forgotten username and/or password; problems, updates or maintenance which affects Y101 Country Club at a particular time; Internet, browser, server, or computer problems in general; lost codes or coupons; forgotten, incorrectly entered or misspelled codes, etc.
6. Any Points redemption suspected to be an inauthentic copy, or which is made in such a fashion as to not deduct the appropriate Points amounts, may be disqualified (not accepted), at the sole discretion of Y101.
7. The authorized account holder or member is defined as the natural person who is assigned to the email address by an Internet access provider, online service provider, or other organization that is responsible by assigning email addresses or the domain associated with the submitted email address.
8. Y101 reserves the right to disqualify any member from receiving a cash or prize award where Y101, at its sole discretion, determines that the member has violated any of these rules, made any misrepresentation in connection with this program, or used any unintended/unannounced means to accumulate or redeem Y101 Country Club Points.
9. Sharing of Artist of the Day, Bonus Codes, or other Y101 Country Club Points earning among members is expressly prohibited. Violations will result in the termination of all violating account(s) and/or forfeiture of all accumulated Points.
10. Y101 reserves the right to use any listener feedback in any way they choose.
11. Unless otherwise stated in specific contest rules, winners of a Y101 FM contest must wait 30 days prior to entering another contest.
    

3. Prize Awards

Each item on the Y101 Online Store or Contests, pages will be assigned a Point value. Members may redeem accumulated Y101 Country Club Points for free prizes and awards.

1. All prizes must be picked up at the office of Y101 located at Today's Best Country Y101, 2001 Thurston Drive Ottawa, Ontario, K1G 6C9 unless otherwise specified upon Point redemption.
2. Station hours are 8:00AM to 5:00PM, Monday through Friday(except holidays). Photo ID must be presented and must reflect the information used to activate your Loyalty Membership account (name, address and postal code).  The member who used their points must pick up their own prize.  No other person will be able to pick-up a prize on your behalf. Prizes must be picked-up within 30 days of purchase - unless otherwise specified. Prizes not picked up within 30 days from the date of purchase will be forfeited and points will not be refunded. 
3. Mailing options are at the sole discretion of Y101 and will only be considered in extreme circumstances, or will be based on the prize size, weight, timeliness, and value. Member is always responsible to keep his/her Y101 Country Club account up-to-date with current information. If Y101 deems that an individual has extreme circumstances and a prize is mailed out, Y101 is not responsible if it is lost, stolen, misdirected, or damaged. The prize will not be replaced with future prizes nor will Points be refunded.
4. Prize winners are responsible for any and all expenses associated with their travel to and from Y101 offices or other any location(s) associated with claiming a prize or award.
5. Y101 Country Club Points will not be credited or refunded for any reward, item or certificate which a Member claims but does not subsequently use.
6. Member agrees to provide only true and accurate information to the Y101 Country Club at all times. In conjunction with claiming any item associated with the Y101 Country Club or spending any Points for items, Member agrees to verify that all information in their Y101 Country Club account profile is up-to-date and accurate by providing a valid driver's license or state photo ID that substantially matches the information in their profile.
7. Y101 Country Club Award items are not transferable. Awards may not be substituted for cash or any other items or merchandise.
8. All Award claims are subject to verification by Y101 management. All decisions made by Y101 management are final.
9. Prizes and awards will be awarded and distributed at the discretion of Y101.
10. If the prize awarded is for a concert or a show, a specific date will be allocated,
    and the winner(s) must attend on the date as specified, if they cannot attend on this date,the prize will be forfeited.
    Any costs associated with the prize are the responsibility of the winner(s),
    including the pick-up of a prize.
    No responsibility is assumed by Rogers for any other factor beyond its reasonable control,
    or for a cancelled, delayed, or re-scheduled concert or event for any reason whatsoever,
    and the prize will be forfeited. 
    Due to the nature of the Grand Prize, no alternative concert dates are available
    other than those selected by Rogers.

4. How to Redeem Points / Entries to Receive Prizes

A validated Y101 Country Club Member redeems Y101 Country Club Points by clicking on the "Submit" button for Y101 Online Store or for Contest entries on the Y101 Country Club website. In the event that another member is already in the process of redeeming that particular prize/item, the member who "first" clicked on "Submit" will receive the item/prize.

In order to receive a prize or reward, winning members must contact Y101 in accordance with instructions provided as part of this program, or provided online in connection with a specific offering, AND comply with the instructions provided by Y101 personnel for verification and deduction of Points balances.

Failure to comply with the instructions may result in disqualification, at the sole discretion of Y101. Any member that has a "winning" bid, and then fails to demonstrate they have the needed Points in their account following an audit, will not be entitled to receive the award or prize and, at the discretion of Y101, will have their Points balance forfeited.

Member Points totals are subject to adjustment, and member accounts are subject to suspension or cancellation, by Y101 for any activity which is in violation of any rules, or which is not in compliance with the intent of the program. Y101 shall be the sole determiner in cases of suspected abuse or violation of Y101 Country Club rules, and any decision it makes relating to adjustment of Points or termination of membership shall be final and binding. Members will be notified of any such adjustments through a posting in the history log (viewable in the Transactions section of My Account in the Y101 Country Club) or through an email sent to the email address in the member's account profile. Should the member disagree with any Points adjustment or account suspension, the sole remedy will be withdrawal from the program.

Y101 makes no representations whatsoever regarding the value, if any, of Points earned as a result of participation. Y101 is under no obligation to provide members with any particular number of Points earning opportunities or rewards.

5. Conditions

Payment of all federal, provincial and local taxes is the sole responsibility of Member. The act of participation in Y101 Country Club by Members, winners and qualifiers constitutes permission to the Y101, sponsor, and its agencies to use the member's names and/or likenesses for the purposes of advertising and trade without further compensation.

1. Members may be required to sign a liability release prior to acceptance of an item. Pursuant to the liability release, Member will agree to hold M2O Media, Y101, affiliated companies and the officers, shareholders, directors, employees, agents and representatives of each of them harmless against any and all claims or liability arising directly or indirectly from the prize or participation in Y101 Country Club.
2. Y101, in it sole discretion, reserves the right to disqualify any person tampering with the entry process, the operation of the Y101 websites, or who is otherwise in violation of the rules. It further reserves the right to cancel, terminate or modify Y101 Country Club if it is not capable of completion as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.
3. Y101 reserves the right to make changes in the rules of Y101 Country Club. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of the Y101 Country Club website(s) following any modifications to the rules will be conclusively deemed acceptance of any changes.
4. Y101 reserves the right to substitute an item of equivalent or greater value should an original item awarded to or purchased by a player become unavailable. Point values associated with any award can be changed or modified at any time. All Awards offered will show quantity available and will be redeemed on a first-come, first-served basis. Y101 reserves the right to limit the quantity a member can buy of any specific Award.
5. Y101 reserves the right to disqualify any member from receiving a cash or prize award, where Y101, at its sole discretion, determines that the player has misrepresented or used unintended / unannounced means to accumulate Points or purchase prizes.
6. Members may be asked to supply personal information. This information will not be sold to outsiders, but the aggregate information (without identifying players as individuals) will be used for marketing purposes by Y101 and its affiliates.
7. Y101 reserves the right to discontinue, suspend or modify this Program at any time, including the termination of all opportunities to use or otherwise redeem accumulated Y101 Country Club Points. From time to time Y101 may decrease or zero out the Points in all Y101 Country Club accounts. At those times all accounts will either start at zero Points or be decreased by an amount or percentage to be determined by Y101 and all unused Points will no longer be valid. Members will be notified if and when the Points deduction will take place.
8. No purchase is necessary. Y101 Country Club is void where prohibited.
9. Failure to comply with the Y101 Country Club rules may result in a player's disqualification at the sole discretion of Y101.
10. A written copy of the Y101 Country Club rules is available during regular business hours at the Y101 offices or by sending a self-address stamped envelope to:
    Y101 Country Club
    Today's Best Country Y101, 2001 Thurston Drive Ottawa, Ontario, K1G 6C9
11. In the event of any inconsistencies between these Country Club rules and the rules of specific Country Club contests, the terms in the specific Country Club contest rules will govern.