How do I earn points with the 680 NEWS Insider Club?

You can earn points by entering bonus codes when you sign into your 680 NEWS Insider Club account. You can find Insider Club bonus codes in our weekly newsletter, entering bonus code events, participating in our questionnaires and weekly Insider Club polls. For complete details on our contests, visit http://www.680news.com/contests-insider-club

Why does it say invalid when I enter the correct Bonus Code?

Be sure to enter the code before its expiry date exactly as it appears with no extra spaces or punctuation.  Copy and pasting the code from 680NEWS.com may result in extra spaces.

Why have all of my entries in the Weather Guarantee disappeared?

If your entries are now shown as zero, this means the Weather Guarantee Jackpot has been won. 


How do I find out the current value of the Weather Guarantee Jackpot?

On the homepage of 680NEWS.com click on the Weather tab and look on the top right side of the page and it will show you the Weather Guarantee jackpot and the Guarantee high for the day. The Weather Guarantee jackpot will also be on the homepage of the 680 NEWS Insider Club under the message board. Each jackpot will start at one thousand dollars ($1,000) and will increase by one hundred dollars ($100) each day that 680News meets its weather guarantee.


Why does my account status say "pending"?

After you register, your account status will remain "pending" until your email address is verified. Your email address is verified and your account validated once you click on the link in the email you receive from us. (This email will come from cftr@m2omedia.com.) You can still earn points while you are waiting for your account to be validated. You will not, however, be able to claim any prizes or purchase raffle entries until your account status is valid.


I did not receive an email asking me to validate my account. What should I do?

If you did not receive an email from us and your account is still pending, please follow these instructions:

  • Open your internet browser and log on to your account
  • Click on this link or copy and paste this link into the browser that you opened to log into your account: http://www.m2omedia.com/cftr/members/account/pending.jsp
  • This will bring you to a page with instructions on how to validate your account

In order to ensure that you receive emails from us in the future, please add cftr@m2omedia.com to your contact list.

What should I do if I'm having trouble logging into my account?

If you're having trouble logging into your account, please try the following solutions:

  • Make sure you are using the correct username and password. If you don't remember your username and/or password, click here, enter your email address, and we'll email it to you.
  • Clear your cache. Cache is a process that keeps track of what you have been doing recently. It saves you processing time when you repeat tasks; but sometimes it gets overloaded. Click here for instructions on how to clear your cache.
  • Internet Explorer users:
    • Check your security settings. Your internet security settings must be set to "medium". Click here for instructions on checking your security settings.
    • Check your privacy settings. Your internet privacy settings must be set to "medium". Click here for instructions on how to change your privacy settings.
    • You may have to add us to your trusted sites. Click here for instructions on adding us to your trusted site.

What is a Bonus Code ?

A Bonus Code is given out through e-mails and special giveaways and events. Please check when receiving a bonus code to see if there is an expiration date.


How do I earn Credits?

Go to the 680 NEWS website and click on the INSIDER CLUB link. Enter your username and password in the login box on the left hand side of the page. Once you've logged in, click on one of the categories under Earn Credits, located on the menu bar near the top of the page.

How do I use my Credits to earn Rewards?

You can redeem Credits for entries into our Contest Drawings. To access the Contest page, log in and click on the "Contests" tab Credits, located on the menu bar near the top of the page.



How do I claim my prize that I have won through your contesting?

If you’ve won a prize, a member of our Promotions Department will contact you by phone and/or email within two business days. All prizing must be claimed in person at the Rogers Plus Video Store located at 333 Bloor Street East, Toronto. You must also present valid government issued photo I.D. to ensure authenticity. Please read the official rules for each contest you enter.

What do I need to play the INSIDER CLUB?

The INSIDER CLUB will run on any machine running Internet Explorer 6.0 or Netscape 7.0 or above. You will also need Internet access. The INSIDER CLUB is not supported on Web TV.

Can I join the INSIDER CLUB if I have a Macintosh computer?

The INSIDER CLUB Program can be played on any Macintosh running Netscape versions 7.0 and above.

My question isn't answered here.

If your question is not answered here, you can email us your question at cftr.support@m2omedia.com and we will try and answer it for you. In your e-mail please include your name, username, and daytime phone number.

Instructions for Clearing Cache:

Netscape Users (must be using Netscape 7.0 or higher):

  • Enter Netscape
  • Edit
  • Preferences
  • Advanced
  • Cache
  • Clear memory cache
  • Clear Disk cache
  • Then Try again

Internet Explorer Users (must be using Internet Explorer 6.0 or higher):

  • Enter Internet Explorer
  • Tools
  • Internet Options
  • General
  • Delete files ??? located in the "Temporary Internet File" section
  • Then Try again.

If you are using AOL:
You will need to clear you cache AND delete your "cookies"

  • Click the Start Button in the lower left hand corner
  • Click Control Panel
  • Double click Internet Options
  • Under Temporary Internet Files, click Delete Files
  • Click OK to delete files
  • Next, to the right of delete files, click on Settings
  • Click View Files (it may take a moment for the files to appear)
  • Click the EDIT pull down menu at the very top of your screen
  • Click Select All
  • Click the FILE pull down menu at the very top of your screen
  • Click Delete
  • A warning box will appear, click YES
  • Click X to close that window
  • Click OK to close the next window
  • Click OK to close the next window
  • Click X to close the Control Panel Window
  • After you have cleared your cache, and/or deleted cookies, close all programs, shut down your computer and log on again.

Instructions for checking Security Settings in Internet Explorer:

  • Enter Internet Explorer
  • Tools
  • Internet Options
  • Security
  • Make sure that your security setting is set to Medium as shown below:

Instructions for setting Privacy Settings in Internet Explorer:

  • Enter Internet Explorer
  • Tools
  • Internet Options
  • Privacy
  • Make sure that your Privacy setting is set to Medium as shown below:

 Instructions for adding us to your Trusted Sites:

  • Enter Internet Explorer
  • Internet Options
  • Privacy
  • Select the "Sites" button from the middle of the page.
  • In the area where it says "Address of Web Site", type "m2omedia.com" and click "Allow"
10/20/2017 01:22 AM